Santa Clara couple says canine died in care of native coach


SANTA CLARA, Calif. (KGO) — A Santa Clara couple is trying to find solutions after their canine died within the care of an area coach.

That coach was contracted by the Bay Space K9 Affiliation and paid to board the canines for one weekend final month.

“So that is Ichigo, our Shiba, he is 5 years outdated. And that is his sister, Wan Wan, our corgi,” mentioned Eric Tran. “We have a really shut household.”

RELATED: Oakland lady says Wag! canine walker left her pet in pool of its personal blood

Eric and Jessica Lee had by no means left their canines with anybody till Might 17, once they paid for 3 days of boarding at Bay Space K9 Affiliation – a coaching facility for canines.

They knew the proprietor and had used the corporate’s providers earlier than and trusted them.

“We obtained a textual content replace that our two canines had been in a struggle and that Sherree, the coach that was taking good care of our canine, introduced our Shiba, Ichigo, to the vet, they usually mentioned there was nothing fallacious with him. Simply minor accidents. So that they launched him, that is in accordance with Sherree after which the next afternoon, we obtained one other textual content and it was mainly, your canine is dying. He is gone into shock and he is dying,” Eric mentioned.

By the point the couple obtained residence, their canine was useless. Their canines had been within the care of Sherree Grey, a coach contracted by Bay Space K9 Affiliation.

The canines had been at Grey’s residence in Hollister.

Grey texted Eric and Jessica that the 2 canines had been in her fenced yard, with no different canines, when some type of struggle occurred when she wasn’t watching. That is how Ichigo was injured.

“We do not perceive how he was right into a minor incident to now, he is dying, it is such a dramatic change,” Eric mentioned.

RELATED: South Bay pet sitter caught on doggie cam bare inside consumer’s residence

Eric and Jessica declare that Ichigo was wholesome and by no means fought with their different, a lot smaller canine.

Ichigo’s necropsy states that his reason behind loss of life had been “suitable with hemorrhage and congestion secondary to shock.”

After just a few days of textual content messaging forwards and backwards, Erica and Jessica stopped communication with the proprietor of Bay Space K9, Steve Kenzler, and the coach Sherree Grey when the couple felt they could not get any solutions.

They agreed to all speak to one another, with ABC7’s cameras rolling. That dialog went on for greater than an hour.

Eric: “How can a wholesome Shiba go into shock and die inside 24 hours?”

Sherree Grey: “I did not really see the struggle. I do not know at what time limit that struggle really occurred but it surely did occur and , I have to know what can I do to make this higher for you guys.”

Eric: “We paid for boarding service, the canines needs to be supervised. Why had been they within the yard on a wet day?”

Sherree: “You additionally paid for an in-home boarding service, the place there are alleged to be occasions that the canines will not at all times be totally supervised.”

Kris Reyes: “That is the place I need to ask Steve, is that written down wherever?”

Eric: “It is not written down, no.”

Eric and Jessica admit they didn’t signal any type of launch type nor did they get it in writing what sort of service they had been being supplied or the place it could happen. On the finish of our dialog, they’d one massive demand for Bay Space K9’s proprietor.

Jessica: “My two canines trusted you, too.”

Kris Reyes (to Steve Kezler): “They’re asking you to close down your boarding providers, what’s your response to that?”

Steve: “It is a small program. I would be blissful to close it down.”

Eric: “I feel it is a begin. I feel we’re shifting in the best route.”

Steve: “I need to be right here for you guys.”

In the meantime, Grey, the coach, mentioned she has problem with among the feedback that Eric and Jessica have made on-line. Grey says she is planning authorized motion to struggle again towards the net harassment she says she is now getting consequently.

She didn’t need to do an on-camera interview.

“We’ve not even gotten Ichigo’s cremation but, we’ll take no matter justice we want for Ichigo,” Eric mentioned.

Copyright © 2019 KGO-TV. All Rights Reserved.