HBO viewers typically encounter issues when attempting to stream HBO Go or HBO Now, particularly if an episode is predicted to have a big reside viewership. This was particularly a giant downside for Sport of Thrones. And though it hasn’t been on the similar stage for Euphoria, followers have nonetheless had some points streaming the episodes every now and then. Right here’s what to do in the event you encounter an issue when attempting to stream from HBO Go or HBO Now.
If HBO GO or HBO NOW Crash or Received’t Load, Attempt Restarting the App or Watching the App on a Totally different Gadget
Generally the HBO servers get overloaded and the streaming companies crash, and generally they simply have glitches. You would possibly see error messages, the service would possibly simply go fully clean, you would possibly simply see a black display, or the display would possibly get caught loading whereas nothing occurs and no progress is made.
If HBO GO or HBO NOW are down for you tonight, first make certain your app is up to date to the newest model.
In the event you’re watching on a browser, strive a special one. Generally a streaming service could have points with one browser, like Chrome, however it is going to work with different browsers.
If that doesn’t assist, strive restarting the app or switching to a special system. Some viewers could report bother with the web site, for instance, however discover that an episode could load nice on their iPad or cellphone. Or perhaps it received’t load on their iPad nevertheless it masses nice on their Xbox. For some cause, some variations of the app would possibly work even when one other one isn’t. So have one other system able to strive in case the streaming companies crash.
Examine the HBO Go and HBO Now Twitter Accounts & Comply with Troubleshooting Steps
If the fixes above don’t work, there are nonetheless just a few issues that you are able to do. Examine for brand new tweets from HBOGoHelp or HBONowHelp (be certain and change to “newest” somewhat than “prime” within the Twitter timeline.) Generally HBO will handle rapid points on its Twitter accounts, serving to customers know what the issue is and what they’ll do. Be certain and test tweets and tweet replies from the HBO accounts, as they might handle a difficulty in a reply somewhat than an unique tweet.
You may also need to test for tweets despatched to these accounts from viewers, to see if others are reporting an identical problem or sharing their very own fixes. Generally viewers will share the fixes that they’ve provide you with, to assist one another out.
If this doesn’t work, strive tweeting on to your related account. HBO Go could ask you to DM them along with your HBO ID, e mail, TV Supplier, Gadget, bandwidth, and the troubleshooting steps you already tried. For HBO Now customers, you could be requested to DM along with your HBO Now e mail handle. Keep in mind: ship this information by DM, don’t publicly tweet it.
In the event you want some fast troubleshooting steps from HBO Go, take a look at this hyperlink.
In the event you want troubleshooting steps for HBO Now, look right here.
Alternate options if HBO GO or NOW Crash
Listed here are the backups, a few of which will be accessed with free trials that you need to use till HBO GO or HBO NOW is working for you once more:
When you’ve got Amazon Prime or need to begin a free 30-day trial of Amazon Prime, you possibly can watch reside and on-demand HBO content material by way of the HBO Amazon Channel, which additionally comes with a free 7-day trial. When you’re signed up for each Amazon Prime and the HBO channel, you possibly can watch the present both reside because it airs or on-demand after. With both possibility, you possibly can watch in your pc through the Amazon web site, or in your cellphone (Android and iPhone appropriate), pill, Roku, Amazon Hearth TV, Hearth TV Stick, Apple TV, Xbox One, PlayStation Four or different streaming system through the Amazon Video app.
Whether or not you have already got Hulu or you need to enroll in a brand new subscription, HBO is offered as an add-on to both Hulu or Hulu with Stay TV. As soon as signed up, you possibly can watch the present reside because it airs, or you possibly can watch it on-demand anytime after. With both possibility, you possibly can watch in your pc through the Hulu web site, or in your cellphone (Android and iPhone supported), pill, Roku, Apple TV, Amazon Hearth TV, Chromecast, Xbox One, PlayStation 4 (on-demand solely), Nintendo Swap, Echo Present or different streaming system through the Hulu app.
Whether or not you have already got PlayStation Vue or you need to begin a free 5-day trial of PlayStation Vue, you possibly can watch reside and on-demand HBO content material by way of the HBO add-on, which comes with a free 7-day trial. As soon as signed up, you possibly can watch the present both reside because it airs or on-demand anytime after. With both possibility, you possibly can watch your pc through the PS Vue web site, or in your cellphone (Android and iPhone supported), pill, Roku, Amazon Hearth TV, Apple TV, Chromecast, PlayStation (three or 4), or different supported system through the PS Vue app.
What’s the Distinction Between Go & Now?
HBO Go is considered one of HBO’s two streaming companies. HBO Go needs to be your selection when you’ve got a cable or satellite tv for pc subscription that already consists of HBO within the package deal. However sadly, HBO Go isn’t obtainable with all cable corporations. Some are nonetheless negotiating phrases to have the ability to use HBO Go. In case your cable firm works with HBO Go, then you definately’ll have free entry to the HBO Go streaming service so long as you’ve gotten HBO along with your cable or satellite tv for pc package deal.
HBO Now could be HBO’s standalone streaming service and supplies all of HBO’s programming through the web. You don’t want a cable or satellite tv for pc subscription for this one as a result of it’s standalone. However in the event you’re already paying for HBO elsewhere, you received’t get this one at no cost. The service prices $14.99 per thirty days — nevertheless it affords a one-month free trial if you wish to give it a strive for the finale. You should cancel earlier than the top of the trial to keep away from costs.
Folks Have Had Points with the Streaming Providers Throughout Euphoria
In the event you’re having bother watching Euphoria on HBO Now or Go, you’re not alone. Right here’s a take a look at others who’ve had issues earlier than.
So keep in mind to test that your app is up to date and check out on a special system in the event you’re having points. If each try fails, there are different streaming companies that you would be able to strive, many with free trials as described above.